New app to show proof of vaccination launched in WA

People won't be required to show additional identification to enter certain businesses and venues if they use the ServiceWA app, according to the McGowan Government.

How many people have been able to successfully set up the ServiceWA app on their mobile?

If you have had any problems downloading the new ServiceWA app, which was launched today, what issues have you had?

According to the McGowan Government the ServiceWA app will allow people to conveniently show proof of vaccination, check in at businesses and venues with SafeWA and access their G2G pass for interstate travel all in one place.

The government said the app will help people access important Covid-19 information, including how to prepare your household for Covid-19, where to get tested, where to get vaccinated and exposure location sites.

The ServiceWA app requires the user to set up or use a digital identity to create an account to prove who they are online – meaning the app is safe, secure and not accessible by anyone else.

A government statement said the app would make proof of vaccination requirements more robust because of features like the live clock timer, shimmering coat of arms and animated certificate tick that proved the user’s Covid-19 digital certificate was authentic.

“People won’t be required to show additional identification to enter certain businesses and venues if they use the ServiceWA app, as opposed to Covid-19 digital certificates stored in smartphone wallets or hardcopies,’’ the statement said.

“Setting up the ServiceWA app and digital identity takes some time, and people should allow at least 30 minutes to complete this new process at home, where they have easy access to forms of identification like a passport, driver’s license or Medicare card.

“The setup process only needs to be completed once and ensures the user’s information is verified and protected at all times when they use the app.’’

The statement said people would be able to continue to use the SafeWA app to check in at venues, however eventually this app would become out-of-date, so it was recommended Western Australians download ServiceWA and start using the new app to check in on SafeWA.

Premier Mark McGowan said the ServiceWA app would be an important and useful tool for Western Australians heading into WA’s safe transition.

Health Minister Amber-Jade Sanderson said the SafeWA app had been vital in helping contact tracers do their job when positive cases have been recorded.

“ServiceWA will also simplify the check-in process, making things fast and efficient for patrons and life easier for businesses and their employees,’’ she said.

“With changes in our Covid response and vaccinations coming on board as another essential public health measure, the ServiceWA app is the best way forward in making our transition as convenient as possible and helping to keep our community safe.

“The app has the capacity to accommodate additional Covid-related services in the future.”

Vaccine Commander Chris Dawson urged all Western Australians to get vaccinated to protect themselves and their loved ones from Covid-19.

Mr Dawson said the ServiceWA app would make it easier for people to register their travel with G2G pass, which was a requirement for all people entering WA.

For more information about the ServiceWA app, visit or phone 13 33 WA (13 33 92).

ServiceWA can be downloaded from the following links:

Yanchep News Online already had myGovID and had a Medicare app to display my proof of Covid vaccination certificate.

But for some reason I was only able to log into the ServiceWA app briefly and so far have not been able to complete the process.

This was despite being able to click on a tab in the Medicare app to send a copy of my vaccination certificate to ServiceWA.

  • As of January 10 there have been more than 305 million confirmed cases of Covid-19, including more than 5.48 million deaths, reported to the World Health Organization

As of January 8 more than 9 billion doses of vaccine have been administered.