Small business payments survey

Small business owners in Pearce can take part in a survey about late payments. File picture

PEARCE small businesses with concerns about payment terms and times can take part in an Australian Small Business and Family Enterprise Ombudsman survey.

The Australian Small Business and Family Enterprise Ombudsman Kate Carnell is conducting the survey in conjunction with the Australian Institute of Credit Management to better understand the issues and effects of late payments on small business.

The Ombudsman’s website says the purpose of the survey is to understand small business owners’ experiences with late payments as well as the trends and effects they have on small business.

“We are interested to learn about how you set payment times, the impacts on your business and what actions you take in relation to late payments,’’ the website says.

“Results from this survey will inform the Late Payment Times and Practices Inquiry and will complement submissions from business, industry and interested parties.

“Survey responses are anonymous.

“The survey is 20 questions and should take approximately 10 minutes.

“At the end we are keen to learn about your business.’’

This is the Ombudsman’s first self-initiated inquiry and will culminate in the presentation of a final report to Small Business Minister Michael McCormack in March 2017.

The Ombudsman’s survey is open until the end of February 2017 and can be accessed at

Written submissions or comments can also be emailed to

If you require immediate assistance regarding a business dispute-or your issue falls outside the inquiry’s terms of reference businesses can contact 1300 650 460 or email