St John says extremely high demand for ambulances in metro area

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There is likely to be a delay in an ambulance reaching people, according to St John. File picture: Yanchep News Online

ST John says it is currently experiencing extremely high demand for ambulances in metropolitan Perth and is asking people to keep Triple Zero for emergencies.

About 4pm St John tweeted that it was likely there would be a delay in an ambulance reaching people.

If you are in need of non-emergency care St John said options include:

  • Healthdirect (healthdirect.gov.au or 1800 022 222),
  • Your local GP or Urgent Care centre,
  • For assistance with Covid-19, call 13COVID.

St John says its priority is to provide care to Western Australian who require life-saving assistance.

Save Triple Zero (000) for emergencies.

St John’s says its commitment is to arrive within 15 minutes during a life-threatening emergency in the metropolitan area or a maximum of 60 minutes in less urgent situations.

The hospital aims to receive all patients within 30 minutes of an ambulance arrival at the emergency department.

If it takes longer than 30 minutes, this is referred to as ramping.

St John says it ability to deliver on its commitments is made more difficult when demand is particularly high and/or there are delays in transferring care of our patient to the hospital ED.

Its metropolitan response time targets are as follows:

  • Attend to 90 per cent of priority 1 (emergency) calls within 15 minutes
  • Attend to 90 per cent of priority 2 (urgent) calls within 25 minutes
  • Attend to 90 per cent of priority 3 (non-urgent) calls within 60 minutes